Privacy Policy
I respect the privacy rights of all visitors to this website and recognise the importance of protecting the information collected about them. This privacy policy explains how I collect, store and use the personal information that you provide on this website. Any further information required by email correspondence to complete your order requirements will be treated with the same level of privacy and protection.
If you are under 16 you must advise a parent or guardian about this privacy policy and obtain their agreement to the privacy policy before you request a quotation or sample or place an order.
Personal data is collected from you when you complete the contact form. By completing the form you consent to the use of your personal data in line with this policy.
The information I collect and hold about you may include your name, email address, phone and mobile phone number, home address, delivery address, venue address, event date, IP address, search criteria, the type of browser you use, the time when you access the site and for how long, your referring URL, location information and any other information you supply.
Whenever you supply your personal information it will be used in accordance with applicable privacy laws and for the purposes set out in this policy.
In the first instance, your information will be used to supply you with the information you are requesting and the service you require. This information will also likely be stored for other purposes including billing, accounting, reporting and audits, customer care and administration.
If you provide feedback in relation to the service you have received, it may be used to improve services for the future or be published on or offline to promote the business. You have the right to ask for your personal information not to be used for marketing purposes.
When your personal information is used as set out in this policy, this may involve it being sent outside the European Economic Area (EEA). When this happens, appropriate steps are taken to protect your personal information and your rights. By providing your information you agree to the transfer, storage and processing of your information outside the EEA.
All enquiries received via email or the contact form are processed solely by me, Ruth Alstin, who will comply with all applicable privacy laws and take the confidentiality of your data seriously.
This website may at any time contain links to other websites of interest. Once you leave this site, you will be responsible for ascertaining the privacy policy that is in effect on that site. Other sites are not governed by this privacy policy.
If for some reason this site experiences a breach in security, in order to fulfil legal obligations, The UK Information Commissioner’s Office (ICO) will be informed within 72 hours. You will be informed if there is any possibility that you have been or may have been harmed by any breach.
You have the right to access any of your personal information held. You also have the right to review, edit or securely erase any personal information held. Please get in contact by telephone or email to request this.
This website uses cookies (a small file which asks permission to be on your computer’s hard drive). A cookie in no way allows access to your computer or any information about you, other than the information you choose to provide. Cookies are used for analytical purposes, identifying individuals that access the site and their preferences. By using this website you agree to these types of cookies being placed on your device and that they can be accessed when you visit the site in the future. If you want to delete any cookies that are already on your computer, please refer to the help and support area on your internet browser.
I, Ruth Alstin, also respect the privacy rights of all customers and recognise the importance of protecting the information collected about them and their event guests. All personal information provided by the customer outside of this website will be securely kept for a period of 5 years. Any personal information provided to me that is not personal to the customers themselves will be securely disposed of within 3 months of the event.
If you have any questions in relation to this privacy policy please email me ruth.a.alstin@gmail.com or call 07734 541957.